Return Policy
Standard items may be returned within ten days via common carrier at the customer’s expense. If the items are returned in good condition, a refund (excluding shipping charges and a 15% restocking fee) will be issued. Custom pieces are non-returnable. Furniture that has NATURAL finish is non-returnable due to color variations in the natural form. Should you receive an item that is defective or damaged in shipping, we will, at our option, have the item repaired or replaced at no additional cost. Please be prepared to send us photos of the damage of defect. If the item you ordered was a CUSTOM order or you received a special stain match, your item is non-returnable.
Return Policy For Out Door Furniture: Items can be returned at customers expense. You will receive a refund less a 25% Restocking Fee when items are returned in the condition they were received in.
Furniture that has NATURAL finish is non-returnable due to color variations in the natural form. Should you receive an item that is defective or damaged in shipping, we will, at our option, have the item repaired or replaced at no additional cost.
If the item you ordered was a CUSTOM order or you received a special stain match, your item(s) are non-returnable.
To the best of our knowledge the information on our website is accurate; however, we reserve the right to make product information changes at any time.
testimonials Greg in Washington, DC
We loved your furniture so much I came out with a U-haul trailer from DC and bought 15 different pieces for bedrooms and dining rooms. We plan on giving it to our daughter as an heirloom one day. It is beautifully made and has served us well over the years and we expect many years to come.
