Standard items, including Outdoor Furniture, may be returned within ten days via common carrier at the customer’s expense. When the items are returned to our warehouse in good condition, a refund (excluding shipping charges and a 20% restocking fee) will be issued.

Exceptions to our Return Policy

• Shipping damage. If an item is damaged during shipping, we will work with you on repair or replacement of the piece at no additional cost.
• Defects in material or workmanship are covered by our warranty page.
• Any furniture that is not able to fit into your home, up stairways, or in desired room is non-returnable. It is the customer’s responsibility to make sure items can fit in their home. Please note all items on our site are listed with the largest outside dimensions unless otherwise noted.
• Customized furniture is not returnable. This includes any and all furniture that is altered from the standard size and design.
• Specialty finishes or stain matched items are not returnable.

While most of the products at Amish Outlet Store are no-assembly furniture, some furniture categories have pieces requiring some assembly. The furniture type determines whether you’ll need to assemble any components.

All tables and beds require some level of assembly to complete. Components such as headboards, frames and table legs may need to be assembled when you receive your new dining table or bed. Many other items do not require any assembly, including most smaller furniture such as coffee tables and end tables.

Amish Outlet Store offers many furniture customization options to make your furniture your own. Every product is made to order using high-quality solid woods.

You can choose the wood type and finish for virtually any furniture piece based on the options listed on the product page. Other customizations vary by piece. Some builders customize nearly any aspect of the furniture, whereas others only offer limited changes.

Here are some common alterations our customers make for their custom furniture:

• Increase or decrease the dimensions
• Add or remove doors and shelves
• Reverse the furniture layout
• Add locks, grommets or more cord holes
• Replace wooden doors with glass
• Add electrical outlets and lighting

You can discuss your furniture customization with us before or after submitting a custom quote by contacting us online or by phone.

One of the most common customizations includes choosing the wood type and finish listed on the product page. Amish Outlet Store will need more details about other customizations you’d like to make. Here is what to expect when ordering furniture online:

1. Our customer service representative will ask for the exact details of the changes you want to make to your furniture, including the dimensions.
2. Amish Outlet Store will work with the builder to see if they can make the changes.
3. Your project will move forward if the builder can make the custom changes. If not, we’ll help you determine which customizations work best for you.

The customization options vary by the builder. You can expect custom furniture to take longer to complete.

Amish Outlet Store delivers Amish furniture anywhere in the contiguous United States. A professional furniture delivery company will bring your furniture to your location and handle it with care during loading and transport.

We calculate sales tax based on the state of residence. Amish Outlet Store cannot deliver furniture to Alaska or Hawaii.

Amish builders in Ohio and Indiana handcraft all AmishOutletStore.com furniture. They use North American hardwoods such as the following:

• Oak
• Brown maple
• Cherry
• Hickory
• Quartersawn white oak

These hardwoods can be customized with your choice of stain. Hardwood and stain options vary by piece.